Cookies Policy | Playcroco Casino

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies are commonly used across the internet to help websites operate, improve performance and provide a more consistent experience.

Some cookies are placed directly by Playcroco Casino, while other cookies may be placed by service providers that support website functions, security, analytics or communications. These providers may process information collected through cookies in accordance with their own privacy notices and contractual obligations.

Cookies may be either session cookies or persistent cookies. Session cookies are temporary and are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active can vary depending on its purpose and settings.

Cookies do not usually identify you by name. However, information collected through cookies may be linked with other information associated with your account or device. Where this occurs, the information will be handled in line with our Privacy Policy and applicable Australian privacy requirements.

How cookies may be used

Playcroco Casino may use cookies and similar technologies for several purposes. The exact cookies used may change as the website, its features or its supporting services are updated. Cookies may help us to:

Keep the website functioning and allow you to move between pages and use essential features.
Remember information you provide during a session, such as selected preferences or settings.
Support account access and help maintain the security of your account and the website.
Detect unusual activity, attempted misuse, fraud, or other activity that may affect website security.
Understand how visitors use the website, including which pages are viewed and how users navigate between pages.
Measure website performance and identify technical errors, loading issues or other usability problems.
Improve the content, design, functionality and overall user experience of the website.
Remember choices such as language, display preferences or consent settings where those features are available.
Deliver relevant website messages or marketing communications where permitted and where you have provided any required consent.
Measure the effectiveness of promotions, campaigns or communications without necessarily identifying you personally.

Similar technologies may include pixels, tags, local storage, software development kits and other tools that can recognise a device or record information about website activity. These technologies may be used for purposes similar to cookies, including security, analytics, functionality and marketing.

Essential cookies

Essential cookies are needed for core website functions. They may support navigation, account features, security controls, session management and consent preferences. Because these cookies help provide services you request, disabling them may prevent parts of the website from working correctly. Essential cookies generally cannot be switched off through a website preference tool, although you may be able to block them through your browser settings.

Preference and functionality cookies

Preference and functionality cookies allow the website to remember choices and provide a more personalised experience. For example, they may remember settings made during a visit or help provide features you have requested. If you disable these cookies, some preferences may not be saved and certain features may need to be selected again.

Analytics and performance cookies

Analytics and performance cookies help us understand how the website is used. They may collect information such as pages visited, time spent on a page, general device information, browser type, approximate location derived from technical information, and interactions with website features. This information is generally used in aggregated or pseudonymised form to improve performance and usability.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure communications, understand visits that follow a campaign, or show content that may be more relevant to your interests. These cookies may be set by Playcroco Casino or by third-party advertising and communications providers. Marketing cookies are not required for the basic operation of the website and may be subject to your consent choices.

Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies, or choose categories of cookies. Your choices may be saved for future visits. If you change your mind, you may be able to reopen the preference tool using the cookie settings option on the website.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies, or receive a warning before a cookie is placed. Browser controls differ between providers, so you should refer to your browser's help or privacy settings for instructions.

Open your browser's privacy, security or settings menu.
Review the available cookie or site-data controls.
Choose whether to allow, restrict or delete cookies.
Apply the settings and revisit the website if necessary.

Blocking or deleting cookies may affect your experience. Some pages, account functions, security checks or interactive features may not work as intended without essential cookies. Disabling optional cookies will not necessarily stop all advertising or communications, but it may make them less relevant. Cookie preferences may also need to be set again if you use a different browser, device or cleared browsing data.

If you use more than one device to access Playcroco Casino, cookie settings may apply separately to each device and browser. Your browser settings do not necessarily affect information held in your account or other information collected through separate channels.

Third-party services, privacy and updates

Some website features may rely on third-party services. These providers may use cookies or similar technologies to support security, analytics, hosting, performance monitoring, communications or other functions. Third parties may process technical information about your device and website activity under their own terms and privacy policies. We encourage you to review the relevant third-party information where appropriate.

Information collected through cookies may include an internet protocol address, browser and device details, operating system, referring pages, pages viewed, approximate location, dates and times of access, and interactions with the website. The information collected depends on the cookie or technology involved. We use reasonable measures to protect information and handle it in accordance with our Privacy Policy and applicable law.

Cookies may assist with responsible operation of an online gambling website, including maintaining secure sessions, supporting age and identity checks, detecting suspicious activity and helping protect users from unauthorised access. Cookies do not replace any checks or obligations that may apply when using gambling services. You should always use your own device where possible, keep login details confidential, and sign out when finished.

This Cookies Policy may be updated from time to time to reflect changes in technology, website features, service providers, legal requirements or our practices. When changes are made, the updated version will be published on this page. The revised policy will apply from the date it is made available unless stated otherwise. We recommend checking this page occasionally so you remain informed about how cookies are used.

If you have questions about this Cookies Policy or how information is handled, please use the contact or support options made available on the Playcroco Casino website. Do not include sensitive account or payment information in an enquiry unless it is specifically requested through an approved secure channel.